What do I need?
• Reservations at least 24 hours in advance are required for all services. 24 hour or more advance notice must be given for cancellations, or you will be charged a $20 late cancellation or no-show fee.
• A free first day must first be scheduled and completed before reserving daycare or overnight boarding services. You may reschedule your Free First Day at any time before your appointment, but these appointments are still subject to $20 no-show fee.
• We require payment at check-out or before, for all services.
• Please notify us if you need someone other than yourself or your emergency contact to pick up your dog. If a person’s name is not listed on your account, they are not allowed access to your dog. This can sometimes create inconvenience, because we will not budge on this issue for safety of the dog, so be sure to always list a new person’s name with us. Please also make sure payment is taken care of at this time also
*We do strongly prefer that adult dogs be in their owner’s care for at least 4 weeks before a Free First Day is performed with us. For certain situations, we may also require this. This is because the extra time helps owners to have a more clear and in-depth understanding of their newly adopted pets, which in turn helps Dog Days to prepare them for success on their First Day. It also greatly reduces stress from recent environmental changes, by giving dogs ample time to bond with their new family and acclimate to their new home and new lives, before beginning at a new school. While we do not always require the 4 week rule for all dogs (examples of exceptions would be young puppies, dogs already accustomed to daycare, etc), we may need to reschedule First Days for the future based on your dog’s description and needs.
What does my dog need?
• We do not accept dogs with a history of aggression or threatening behavior to other dogs or people. If you are unsure how to define your dog’s past behavior, we are happy to discuss with you over the phone or by email to help!
• All dogs must be 4 months of age or older, to the best of your knowledge. This is the minimum age when veterinarians prefer to administer a rabies shot.
• Male dogs over the age of 12 months must be neutered. Female dogs are not permitted at Dog Days while in a heat cycle (up to 3 weeks). We also reserve the right to evaluate your dog’s development at any time and require spay or neuter procedures for continued attendance. For example, strong hormonal surges, negative reactions from adult dogs, etc.
• All dogs must be on effective flea prevention. Any flea prevention protocol you choose to use is acceptable AS LONG AS it is effective. If your dog is found to have fleas, we will immediately perform a flea bath at the expense of the owner so that your dog can continue to socialize. However, flea baths do not prevent future infestation, so this is something that must be addressed immediately by owners for continued attendance.
• Dogs must be on-leash at all times in our lobby.
• Any additional items provided (food, leash & collar, toys, beds, blankets, etc) must be labeled with dog's name and last initial. Food should be in an air-tight, resealable container. 2 personal items (toys, beds, etc) are permitted, but can only be offered when separated from all other dogs.
• See below for vaccination requirements.
• Rabies – We require that all dogs are up to date on their Rabies vaccination, according to legal standards. After their first annual booster, we only require Rabies to be updated every 3 years.
• Distemper and Parvo – We require that all dogs are up to date according to Dog Days Standards on their Distemper and Parvo vaccinations. After their first annual booster, we only require that Distemper and Parvo be updated every 7 years or that you provide titer tests. You may choose to run titer tests to prove existing immunity rather than re-vaccinating. If you choose to use titer tests, please remember to attach an accompanying note from your vet interpreting the results as displaying adequate immune response.
• For all vaccinations, even those not listed here, we recommend a 48 hour break from attendance.